Call us
24/7 field service and general support.
Support
We're hereto help
Questions about a rental, a breakdown on the jobsite, or an order you placed — reach a real person at your nearest branch.
804-466-0207
Find a branch
Talk to the team closest to your jobsite.
Track an order
Sign in to see rental status, invoices, and pickup details.
Frequently Asked
Common questions
How do I check the status of my rental?
Sign in to your account and open My Rentals — every active and past booking shows delivery status, dates, and any balance due.
A machine broke down on my jobsite. What do I do?
Call 804-466-0207. Field service technicians are dispatched 24/7 for equipment currently on rent.
Can I extend or change my rental dates?
Yes — contact your branch directly, or reach out through the phone number above, and they’ll adjust the booking if the equipment is available.
Do you deliver to my jobsite?
Most branches deliver within a set radius for a flat fee plus mileage beyond that. Check the Locations page for the delivery radius at your nearest branch.